SeeClickFix is again ranking cities based on the size of cities and the number of open and closures in a certain time frame. They release their first quarter rankings for 2018, and Macon-Bibb County was 5th in the country for issues reported (3,104) and 3rd in the country for issues resolved (4,040). A breakdown of requests by department and district is included with the Administrative Update.
The last time SeeClickFix did a monthly ranking announcement was in 2015 and 2016, Macon-Bibb County stayed in the Top 10 in the country for issues resolved. We were ranked 8th in the country for all of calendar year 2015 with 14,015 issues resolved. In calendar year 2017, 15,479 issues were opened and 14,948 (or 97%) were closed.
Using SeeClickFix, people can report issues like potholes, illegal dumping, overgrown parks, and blight issues directly to the Macon-Bibb County departments. They will receive an email when the request has been seen and assigned by the department, and when the issue has been resolved. Should the requested issue not be a service provided by Macon-Bibb County, Customer Service will try to refer it to the proper agency for resolution.
Click here to see a breakdown of first quarter requests by department and Commission District.